REFUND & RETURN POLICY

At vitalproteins.net.pk, customer satisfaction is important to us.

Returns

• Returns are accepted only if the product is damaged, expired, or incorrect

• The issue must be reported within 48 hours of delivery

• Product must be unused, sealed, and in original packaging

Non-Returnable Items

• Opened or used products

• Sale or discounted items

• Products damaged due to customer mishandling

Refunds

• Approved refunds are processed within 7–10 business days

• Refunds are issued via the original payment method or store credit

Exchanges

We only replace items if they are defective or damaged.

📧 Contact us at support@vitalproteins.com.pk with order details and images.