Shipping policy

Welcome to Vital Proteins Pakistan.
We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Order Processing

All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During sales, launches, or high-volume periods, processing times may be slightly extended.

Shipping Coverage

We currently deliver to all major cities and regions across Pakistan through trusted courier partners.

Delivery Time

Estimated delivery times:

Major Cities: 2–4 business days
Remote Areas: 4–7 business days

Delivery timelines may vary due to:

Weather conditions
Public holidays
Courier delays
Unforeseen operational circumstances

Shipping Charges

Free Shipping on all orders above Rs. 15,000
Standard shipping charges will be calculated at checkout for orders below this amount

Order Tracking

Once your order is shipped, you will receive:

A shipping confirmation message/email
Tracking details (where applicable)

Incorrect Address Information

Please ensure your shipping details are accurate before placing an order.

We are not responsible for delays or failed deliveries caused by:

Incorrect addresses
Incomplete contact information
Unreachable phone numbers

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan on eligible orders.

Our team may contact customers for order verification before dispatch.

Delayed or Lost Shipments

If your order is delayed beyond the expected timeframe, please contact our support team.
We will coordinate with the courier service to resolve the issue as quickly as possible.